Privacy Policy

Effective Date: 01.06.2025

This Privacy Policy explains how Étoile Exchange („we“, „our“, or „us“) handles your personal data. Étoile Exchange is a peer-to-peer online marketplace for balletwear, operated through the Sharetribe platform. We value your privacy and are committed to complying with the General Data Protection Regulation (GDPR) and applicable European privacy laws.

1. Who We Are

Étoile Exchange is the data controller of your personal data. We determine the purposes and means of the processing of your personal information.

The platform is hosted and operated on Sharetribe, which acts as our data processor. Sharetribe is responsible for the technical handling, storage, and security of your data on our behalf. You can view Sharetribe’s privacy and security policies here: https://www.sharetribe.com/privacy-policy/

2. What Data We Collect

We only collect the personal information you voluntarily provide when you:

Sign up for an account
Create or respond to a listing
Communicate with other users
Contact us for support

This typically includes:

Name
Email address
Postal address (for transactions)
User-generated content (e.g., listings, messages)

3. How We Use Your Data

We do not use your data for marketing, profiling, or resale. Your data is used only for:

Facilitating transactions
Enabling user communication
Fulfilling your requests and responding to inquiries
Ensuring platform functionality and user safety

4. Who Has Access to Your Data

Only the platform administrators (i.e., us) and Sharetribe (as a technical provider) have access to your data. We do not share your data with third parties, advertisers, or analytics services.

5. Your Rights

Under GDPR, you have the right to:

Access your data
Correct or update your data
Delete your data
Object to processing
Lodge a complaint with a supervisory authority

You can manage most of your personal data directly in your account settings. For additional requests, contact us at info@etoileexchange.com

6. Data Retention

We only retain your data for as long as needed to operate the marketplace or as required by law.

7. Cookies

Our website may use cookies for functional purposes, such as keeping you logged in or remembering your preferences. Sharetribe manages these cookies. You can learn more about Sharetribe’s cookie usage in their privacy policy.

8. Security

All data is stored securely via Sharetribe, which uses industry-standard encryption and safeguards.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact

If you have any questions or concerns about this policy or your data, please contact us at:

Email: info@etoileexchange.com

Marketplace Name: Étoile Exchange